There is an urgent need for more defined connections between strategies and key performance indicators (KPIs) in Fiji’s development framework. This sentiment was expressed by Investment Fiji’s chairperson, Jenny Seeto, who pointed out that although KPIs are meant to reflect the results of implemented strategies, the associations outlined in the National Development Plan (NDP) report were not always clear.
Seeto noted, “I examined the strategies and the KPIs to find the connections, but I didn’t see them in all instances. However, I concluded that KPIs should represent the outcomes of the strategies that are developed.”
Reflecting on Fiji’s historical context, she mentioned that the country was once ahead of Singapore but has since fallen behind. She questioned the reasons behind this decline, asking, “What is it about our Fijian culture and lifestyle that prevents us from working together?”
Seeto emphasized the need for a strong work ethic and shared goals to help the nation escape the cycle of poverty. She advocated for a comprehensive monitoring and evaluation system to effectively track progress.
She also highlighted the necessity of reliable, evidence-based data when measuring performance against KPIs. According to Seeto, this strategy would enable both organizations and the government to accurately assess accomplishments, instead of merely presenting data to seem successful.
“Too many times, I have observed organizations and even the government claiming successes against KPIs,” she said. “We must communicate openly. There’s no need to sugarcoat the accomplishments related to KPIs in order to claim success.”
Seeto concluded by stressing the importance of honesty in evaluating their progress, stating that without it, they would be unlikely to achieve the desired KPIs.