Vodafone Fiji has announced that the recent outage affecting its data and M-PAiSA services in the Central Division has been completely resolved. In a statement, the company expressed its understanding of the inconvenience caused by the disruption and offered sincere apologies to its valued customers.
As a gesture of goodwill, Vodafone will extend the data expiry period for those users impacted by the outage by an additional 24 hours, aimed at compensating for the lost service time. The statement emphasized their appreciation for the patience and support shown by customers during this challenging period.
This proactive approach by Vodafone not only demonstrates their commitment to customer satisfaction but also reinforces their dedication to providing quality service. By addressing the issue and offering a solution, they are fostering trust and loyalty among their users.
In summary, Vodafone Fiji has resolved a service outage and, as a corrective measure, is extending data expiry for affected customers, showcasing their commitment to customer care.