The Consumer Council has taken a strong stance against a significant supermarket chain accused of illegally altering the expiry dates on a dairy product, which is known for its quick spoilage. During a routine inspection, Chief Executive Seema Shandil discovered that the supermarket had concealed the original expiry date of November 2024 with a permanent marker and replaced it with a fraudulent date of 2025. This deceptive practice misled customers regarding the product’s safety.
Shandil condemned this behavior as a severe violation of consumer trust and regulatory standards, highlighting that tampering with expiry dates breaches both the Food Safety Act and Food Safety Regulations. As a result, she has referred the matter to the health department under the municipal council for a formal investigation and necessary enforcement measures.
This incident underscores persistent concerns about food safety in retail, echoing previous instances where expired and unsafe items have been found in multiple outlets, posing health risks to consumers. The Consumer Council reiterates the critical need for compliance with food safety regulations, cautioning retailers that they could face significant legal consequences for such misconduct.
On a positive note, the Council, in collaboration with municipal councils, is dedicated to monitoring the supermarket sector closely. Their efforts aim to enhance consumer rights and ensure that businesses are held accountable. These initiatives encourage a more transparent shopping experience, prioritizing safety and quality in food supply chains.
By remaining vigilant and informed, consumers can protect their health and advocate for integrity in the marketplace. This proactive approach contributes to a healthier environment for all, fostering trust between consumers and retailers.
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