The Consumer Council of Fiji is advocating for enhanced powers to combat cybercrime, online scams, and internet bullying. Chief Executive Seema Shandil expressed concerns during a Public Accounts Committee meeting that the existing Consumer Protection Act, established in 1976, is no longer adequate to address the digital threats faced by consumers today.
Shandil suggested that the Council should be empowered to publicly name and shame repeat offenders, helping to alert consumers to fraudulent traders and retailers. She emphasized the need for immediate reform to the current laws as online risks continue to escalate.
The Council is collaborating with the Asian Development Bank and the United Nations Development Programme (UNDP) to modernize regulations specifically targeting various forms of fraud and scams. Shandil reassured that alerts are dispatched whenever issues arise, and they are actively reviewing regulations concerning scams and fraud.
In light of growing digital threats, Shandil’s call for urgent legal reforms reflects a significant step toward safeguarding Fijians against abuse in the rapidly evolving online landscape. This initiative aligns with recent efforts from governmental bodies, such as the Ministry of Trade and cooperative efforts to address concerns surrounding unlicensed credit providers, which have led to significant consumer complaints and financial distress.
As regulatory changes are pursued, there is hope that a more robust legal framework will emerge, leading to improved consumer protection and a healthier financial environment for all Fijians. This commitment from both the Consumer Council and governmental entities signifies a collaborative approach necessary to tackle these pressing issues effectively.
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