Mere Mata Tuiserene and her husband took the initiative to purchase school supplies for their four children, uncertain whether the anticipated $200 back-to-school assistance would arrive on time. Concerned about the financial support’s reliability, they opted to use their own funds to ensure their children were prepared for the school year.
The Tuiserene family has children in Year 11, Year 9, Year 4, and Year 3. Despite submitting the necessary forms last year, the couple faced challenges in receiving clear communication regarding their application status, even after multiple visits to the Divisional Education Office.
Ms. Tuiserene expressed frustration over the lack of response, stating, “We did not receive any payment.” Efforts to obtain clarity from Education Minister Aseri Radrodro have so far gone unanswered.
Addressing the situation, Jaucoro Sucu, an executive officer at the Divisional Education Office, explained that administrative delays stemmed from factors such as incomplete forms, unregistered numbers, and the need for updates to mobile contact information. Sucu confirmed that most affected families, including the Tuiserene’s, would soon see their children included in the upcoming batches for payment, offering a glimmer of hope for those who have been waiting for this crucial assistance.
In light of these challenges, it is important for families to remain proactive in ensuring their forms are completed correctly and for authorities to streamline communication to prevent further delays during critical times such as back-to-school preparations.
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