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Illustration of Vodafone Vanuatu working to restore full services – ATH

Vodafone Vanuatu Gradually Restores Connection After Crisis

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Vodafone Vanuatu has made significant strides in restoring basic internet messaging and limited international call services across the archipelago, according to an announcement by its parent company, Amalgamated Telecom Holdings Limited (ATH). The company confirmed that all Vodafone Vanuatu employees are safe and accounted for following the recent disaster.

ATH emphasized that while they are working hard to bring back full services, the timeline for complete restoration hinges on the restoration of power supply and the reactivation of the undersea cable. However, they were able to maintain domestic call services throughout the crisis, allowing families to stay connected during this challenging time.

The swift response by ATH and Vodafone Vanuatu was bolstered by the use of resources and expertise from the Vodafone Pacific Emergency Response Team, enabling a prompt and coordinated effort to restore vital telecommunications services. Furthermore, ATH is collaborating with other service providers to expedite the recovery process, showcasing a collective effort to rebuild and restore functionality across the region.

This development points towards a resilient response to adversity, highlighting the unwavering commitment of telecommunications providers in supporting their communities during times of crisis.

Overall, the collaborative efforts demonstrate hope and determination in overcoming the challenges faced, and the focus on restoring communication services is crucial for the well-being of families and communities in Vanuatu.


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