Vodafone Fiji has announced that the recent service disruption affecting data and M-PAiSA services in the Central Division has been completely resolved.
In their statement, the company expressed understanding for the inconvenience caused and extended their sincere apologies to customers impacted by the outage. As a gesture of goodwill, Vodafone will extend the data expiry for affected users by an additional 24 hours to help compensate for the lost service time.
The statement also emphasized their gratitude for the patience and understanding exhibited by customers during the outage, thanking them for their continued support.
This swift resolution and added compensation reflect Vodafone’s commitment to customer satisfaction and service reliability, reinforcing the importance of customer relations in the telecommunications industry. It is encouraging to see a company taking responsibility and actively working to make amends, ultimately strengthening trust and loyalty among its user base.
Leave a comment