Vodafone Fiji has officially announced the resolution of a recent service outage that impacted their data and M-PAiSA services in the Central Division. The company expressed its understanding of the inconvenience this disruption may have caused and extended a sincere apology to its valued customers.
As a gesture of goodwill, Vodafone stated that it will extend the data expiry for affected users by an additional 24 hours, allowing them to make up for the time lost during the outage. The company also expressed gratitude for the patience and understanding shown by their customers during this period, emphasizing their appreciation for continual support.
This resolution not only restores normal service but also highlights Vodafone’s commitment to customer satisfaction. The company’s proactive approach to compensate users reflects its dedication to maintaining trust and reliability in its services.
Summary: Vodafone Fiji has resolved a service outage affecting data and M-PAiSA services in the Central Division. To compensate affected customers, they are extending data expiration by 24 hours and have apologized for any inconvenience caused. The company’s actions demonstrate a strong commitment to customer care and satisfaction.
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