Vodafone Fiji has successfully resolved the recent outage that impacted its data and M-PAiSA services in the Central Division. The company expressed its gratitude to customers for their patience and understanding during this disruption.
In a communicated statement, Vodafone acknowledged the inconvenience caused by the outage and extended their sincere apologies for any trouble it may have led to for their customers. As a gesture of goodwill, the company will provide an extra 24 hours of data expiry for those affected, aiming to compensate for the interrupted service.
This response highlights Vodafone’s commitment to customer service and emphasizes their appreciation for the loyalty of their users. The resolution of the issue, combined with the additional data allowance, reflects their dedication to maintaining a positive relationship with their clientele.
In summary, Vodafone Fiji has addressed the service outage effectively and has taken steps to reassure their customers by extending the data expiry, showcasing their commitment to enhancing customer satisfaction.
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