Vodafone Fiji has announced that the recent disruption affecting its data and M-PAiSA services in the Central Division has been fully resolved. The company expressed its understanding of the inconvenience caused to customers and issued a sincere apology for any negative impact this outage may have had.
As a gesture of goodwill, Vodafone will extend the data expiry for users affected by the outage by an extra 24 hours, compensating for the lost access. The company emphasized its appreciation for the patience and understanding displayed by customers during this challenging time, thanking them for their ongoing support.
This resolution not only restores service but also reinforces Vodafone Fiji’s commitment to customer satisfaction. The extension of data expiry is a thoughtful way to ensure that users feel valued and acknowledged amidst service disruptions. Such proactive measures can enhance customer loyalty and trust in the brand.
Overall, Vodafone Fiji’s swift action in addressing the outage and its transparent communication reflects a dedication to improving customer experience, paving the way for stronger relationships in the future.
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