Vodafone Fiji has announced an extension of data expiry for affected users, providing an additional 24 hours to compensate for the recent disruption. This decision follows an outage in the Central Division that impacted both data and M-PAiSA services.
While the specific cause of the outage has not yet been confirmed, Vodafone Fiji has publicly apologized to its customers for any inconvenience caused. This proactive measure to extend data validity demonstrates the company’s commitment to customer satisfaction and service reliability.
It’s encouraging to see companies taking steps to address service interruptions and prioritize customer needs, reminding us that while technology can occasionally falter, good customer service can help restore trust.
Leave a comment