The Consumer Council of Fiji has expressed alarm over an increasing number of complaints from consumers, particularly regarding landlord-tenant disputes, which continue to be a leading issue. Chief Executive Seema Shandil highlighted that unlawful landlord practices, such as locking tenants out and disconnecting essential utilities, have become alarmingly common.
Shandil pointed out that a disturbing trend has emerged, with complaints rising from 323 reported cases in January to 370 in May. Notably, the complaints surged in the third quarter of the financial year 2024-2025, reaching approximately 1,061, a significant increase from 895 in the second quarter. These figures reflect the ongoing challenges tenants face, including landlords who refuse bond refunds and fail to issue proper tenancy agreements.
In previous reports, similar concerns were raised regarding delays in the approval of the Landlord and Tenancy Bill, which has yet to be presented to Parliament despite public consultations revealing significant demand for legislative reform. This bill aims to enhance tenant protections and address issues like improper eviction notices and sudden rent hikes, even amidst a rent freeze.
The Consumer Council is actively working with various stakeholders to address these pressing issues, emphasizing the importance of consumer rights education. Shandil urged tenants to continue making timely rent payments, regardless of disputes, to maintain their standing and protect their rights.
In light of these ongoing challenges, there is a hopeful sentiment that collaborative efforts may soon lead to improved legislative protections for tenants, ensuring a more equitable rental landscape in Fiji. By addressing these complaints decisively, stakeholders can work toward fostering a safer and more transparent environment for both landlords and tenants alike.
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