The Consumer Council of Fiji has issued a reminder to taxi drivers regarding the proper use of M-PAiSA payment transactions. This reminder comes in response to complaints from consumers who have reported that some taxi drivers have been adding additional fees to M-PAiSA payments. The council emphasized that drivers should adhere strictly to guidelines that dictate they charge only the metered fare, without any extra fees.
In a post shared on their Facebook page, the Consumer Council reinforced that taxi drivers are not allowed to impose any extra charges for M-PAiSA transactions. This call to action aims to ensure that consumers are treated fairly and that the payment system remains a convenient option for all.
By upholding these guidelines, both taxi drivers and consumers can foster a more transparent and trustworthy service. This will ultimately contribute to a more positive experience for passengers using taxi services in Fiji.
It’s hopeful that this reminder will lead to improved compliance among drivers, thus enhancing the overall trust in the taxi services and M-PAiSA payment system in the region. The focus on fair practices and consumer rights is essential for creating a better environment for all parties involved.
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