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Illustration of Taxi drivers reminded not to charge extra M-PAiSA fee

Taxi Drivers on Notice: No Extra M-PAiSA Fees Allowed!

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The Consumer Council of Fiji has issued a reminder to taxi drivers regarding the proper handling of M-PAiSA payments, emphasizing that no additional fees should be levied on these transactions. This reminder comes in response to concerns from consumers who reported that some taxi drivers were imposing extra charges when payments were made using the M-PAiSA digital payment service.

In a post on their Facebook page, the council reiterated the importance of adhering to established guidelines, stating that taxi drivers must only charge the metered fare without adding any supplemental fees. This clarification aims to protect consumers and ensure fairness in the pricing of taxi services.

This proactive stance by the Consumer Council reflects a commitment to consumer rights and fair practices within the transport sector, promoting a smooth and transparent experience for all parties involved. It is a vital step in ensuring that taxi services remain accessible and equitable for everyone.

Summary: The Consumer Council of Fiji has urged taxi drivers to refrain from charging extra fees on M-PAiSA payments, reinforcing the importance of adhering to metered fares only. This initiative aims to enhance consumer protection and ensure fair pricing in the taxi industry.

This reminder serves as a positive move towards safeguarding consumer interests and promoting ethical business practices in Fiji’s transport sector.


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