Pacific Specialists Healthcare has achieved a remarkable success story with the case of Carol Wallen, an 80-year-old from Melbourne, Australia. Carol, who traveled to Fiji with her son Darren to celebrate her milestone birthday in December 2023, faced a sudden health crisis while staying at the Sheraton Fiji Resort. After developing severe complications, she was taken to a local clinic and then transferred to Nadi Hospital, where her condition continued to worsen.
In a pivotal moment, Darren discovered Pacific Specialists Healthcare (PSH) in Nadi and arranged for his mother to be moved there. Upon her arrival, Carol suffered a cardiopulmonary arrest, with her heart ceasing to beat for approximately 10 minutes. The dedicated medical team at PSH, led by Consultant Anaesthesia and Intensivist Dr. Ratu Vereniki Raiwalui, acted swiftly to resuscitate her, providing vital multi-organ support.
Expressing gratitude for her treatment, Carol praised the medical staff at PSH, stating, “The staff have been really marvelous, and I am much better today because of that.” She plans to return to Fiji for another holiday once she fully recovers.
PSH managing director Parvish Kumar emphasized the need for partnerships between local hotels and hospitals to ensure that guests receive prompt medical attention when necessary. Darren, too, voiced his confidence in recommending PSH to friends and family, affirming that the care they received was on par with, if not superior to, that of Australian hospitals.
Dr. Raiwalui recounted the urgency of Carol’s condition upon her transfer to PSH, noting that she required intensive support due to the impending failure of her vital organs. Thanks to the high level of care provided, Carol showed significant improvement, successfully being weaned off life support and eventually taking a trip outside the hospital, beaming with happiness.
Following her recovery, Carol and Darren were repatriated to Australia on a special Medivac flight with an Intensive Care team from Brisbane. Mr. Kumar expressed that the affiliation with PSH is crucial for enhancing healthcare access for both local residents and tourists, reducing unnecessary delays in treatment.
The positive outcome of Carol’s case not only highlights the capability of the healthcare system in Fiji but also reflects the importance of prompt medical care and the potential for collaboration between healthcare providers and tourism operators.
This story not only serves as a testament to the dedication and expertise of the medical team at PSH but also instills hope in travelers who may face health challenges abroad, reassuring them that quality care is available when needed.
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