Outsource Fiji has announced the appointment of Josefa Wivou as its new Executive Director, a pivotal moment for both the organization and the broader outsourcing industry in Fiji. This comes at a time of heightened global interest in outsourcing, which is creating numerous opportunities within the sector.
Morika Hunter, President of the BPO Council of Fiji, lauded Wivou’s appointment, stressing the importance of strong leadership to uphold Fiji’s competitive edge in the outsourcing market. Hunter believes that Wivou’s extensive experience and forward-thinking approach will align seamlessly with the industry’s current needs.
Wivou, formerly in senior roles at Fiji Airways and Solomon Airlines, brings significant expertise in driving revenue growth, market expansion, and branding across the Oceania and Asia-Pacific regions. Known for his ability to forge strategic partnerships, he plans to enhance Fiji’s appeal as a nearshoring destination while advocating for supportive policies that foster industry growth.
In his first address as Executive Director, Wivou reiterated his commitment to leveraging Fiji’s strengths in the outsourcing sector. He laid out intentions to strengthen industry partnerships, promote favorable policies, and ensure the workforce is equipped to meet the evolving demands of global clients.
Wivou acknowledged the industry’s accelerated growth in recent years, underscoring the need to adopt global best practices to sustain that momentum. He expressed enthusiasm by stating, “Fiji’s outsourcing sector has incredible potential, and I am excited to lead Outsource Fiji during this transformative phase.”
With the outsourcing industry poised as one of Fiji’s fastest-growing sectors, bolstered by cost-comparative advantages, a skilled labor force, and cultural compatibility with significant international markets, the future looks bright. Under Wivou’s leadership, there is hope not only for economic growth but also for job creation in the area, positioning Fiji as a significant player in the global outsourcing landscape.
The synergy between Wivou’s expertise and the sector’s potential paints an optimistic picture for the future of Fiji’s outsourcing industry, indicating a promising pathway toward sustainable growth and countless opportunities for the local workforce.
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