The Fijian Competition and Consumer Commission (FCCC) is facing significant challenges in enforcing consumer protection laws effectively due to a shortage of enforcement personnel. Chief Executive Senikavika Jiuta disclosed that, out of the FCCC’s 86 employees, only 20 are designated as enforcement officers, a number she believes is inadequate to cover the expansive needs of the nation, especially during peak times like the Easter holiday.
During such busy periods, Jiuta notes the necessity of mobilizing the entire staff for major inspections, which raises concerns about their capacity to maintain regular oversight in many outer islands. Manager of Pricing Policy and Planning, Akeneta Vonoyauyau, emphasized that the FCCC has to rely on historical inspection trends to schedule inspections throughout the year, impacting their ability to monitor compliance consistently.
Despite these challenges, there is hope for improvement. Vonoyauyau expressed optimism that the upcoming budget could potentially bolster consumer protection efforts and enhance the FCCC’s ability to serve the public effectively.
In addition to the current staffing concerns, recent initiatives have highlighted the FCCC’s ongoing commitment to monitor traders and ensure compliance with fair trading practices. Earlier this month, the FCCC reported finding 53 cases of non-compliance following a pre-Easter inspection campaign that involved over 700 businesses across the country. The inspections revealed common violations, such as failures to display prices correctly and charging above the maximum retail prices.
This underscores the need for a stronger enforcement framework, which could help build trust in the marketplace and ensure a more equitable trading environment. By continuing to work toward increased resources and improving internal processes, the FCCC aims to better protect consumer rights and foster a fair shopping experience for all Fijians.
As these efforts progress, they can pave the way for a marketplace in Fiji that prioritizes ethical practices and consumer safety, indicating a hopeful outlook for better regulatory enforcement in the future.

Leave a comment