The Employment Ministry of Fiji is currently probing a complaint made by the National Union of Hospitality, Catering, and Tourism Industries Employees (NUHCTIE), which alleges that an international resort located on the Coral Coast has been mistreating and exploiting its staff. This information was confirmed by the Minister for Employment, Agni Deo Singh, following the formal complaint submitted by union general secretary Daniel Urai on November 6.
The allegations surfaced during discussions on the Employment Relations Amendment Act in Nadi earlier this month, where workers who recently joined the union provided testimonies of their experiences. While the specific name of the resort has not been disclosed by the union, Urai stated that employees are facing undue pressure, which includes threats of termination for minor infractions. He indicated that these workers often find themselves underpaid, receive no formal contracts despite their lengthy employment, lack payslips, and are not given any contributions to their Fiji National Provident Fund (FNPF).
Adding to the gravity of the situation, Urai claimed that the resort’s chief engineer has reportedly sent employees home simply due to their union membership. Minister Singh noted that the Ministry is investigating the claims in line with the Employment Relations Act 2007, emphasizing that the employer will have the chance to present its case.
Breaches of the Employment Relations Act carry serious penalties, with potential fines of up to $10,000 or a two-year imprisonment for individuals, and fines reaching $50,000 for corporations or trade unions. The Minister’s remarks align with ongoing concerns regarding labor rights violations previously raised by other unions and government officials.
Similar incidents in Fiji’s hospitality sector demonstrate a broader issue of worker exploitation. Reports over the past months have documented how local and migrant workers often confront unsafe working conditions, unfair wages, and a lack of essential workplace protections. There is a growing recognition of the urgent need for systemic changes to ensure safe and fair work environments, not only for the benefit of employees but also to enhance productivity and service quality across the industry.
In a hopeful turn, earlier expressions from union leaders have indicated a commitment to fostering dialogue between employees and employers, aimed at establishing fair treatment within the hospitality sector. As the ministry conducts investigations and the public discourse continues, there is a potential for significant positive change, creating a safer and more equitable working landscape for all workers in Fiji.

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