Fiji PPP Payments Delays Prompt GPs to Turn Patients Away

Fiji PPP Payments Delays Prompt GPs to Turn Patients Away

The Ministry of Health and Medical Services has expressed serious concerns regarding the behavior of some private General Practitioners (GPs) participating in the Government’s Public-Private Partnership (PPP) scheme. Reports indicate that these practitioners are turning away eligible patients due to delays in payment processing, which the Ministry warns could pose significant health risks.

In a recent statement, the Ministry acknowledged that some contracted doctors have refused to see patients who qualify for consultations under the PPP initiative. “The Ministry is concerned that GPs are turning away patients who are sick and present to their clinics because their payments are delayed,” it stated. The Ministry emphasized that these patients need immediate assessments and medical interventions, and refusing them care might exacerbate their conditions.

Originally established as part of the Government’s COVID-19 response strategy, the PPP for General Practitioners and Medical Laboratory Services allows eligible individuals to access free medical consultations and diagnostic services from approved private healthcare providers. The Ministry reassured the public that the Ministry of Finance has adequate processes in place to ensure all participating GPs and laboratories receive payment as per their agreements.

While the majority of healthcare providers have been compliant and compensated after necessary vetting of payment claims, the Ministry admitted that some practitioners may be experiencing delays due to the verification process meant to validate claims per PPP agreements. The Ministry urged contracted GPs to avoid actions that may jeopardize the health of individuals presenting for care and encouraged them to communicate with the Ministry of Finance to resolve any payment issues amicably.

This ongoing situation reflects the broader challenges associated with the PPP initiative, previously highlighted by various stakeholders. The complexities tied to its implementation, particularly amid the pandemic, have been noted as contributing factors to delays. Minister for Health and Medical Services, Dr. Atonio Lalabalavu, has previously articulated the need for effective communication and management within the healthcare system to ensure patient access to essential medical care.

In light of these developments, government officials remain hopeful that the proactive steps being taken will lead to improved service delivery and facilitate healthcare access for all Fijians. The Ministry continues to recognize and appreciate the partnership with the private sector, emphasizing its significance in ensuring that thousands of Fijians can access timely healthcare services.


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