Outsource Fiji has officially appointed Josefa Wivou as its new Executive Director, marking a significant milestone for the organization and the outsourcing industry in Fiji. This appointment comes at a crucial time as the global interest in outsourcing continues to grow, creating abundant opportunities in the sector.
Morika Hunter, President of the BPO Council of Fiji, expressed her enthusiasm regarding Wivou’s appointment, highlighting the need for strong leadership to maintain Fiji’s competitive position in the outsourcing market. She believes Wivou’s extensive experience and visionary outlook are perfectly aligned with the industry’s current needs.
Wivou, who has previously held senior positions at Fiji Airways and Solomon Airlines, brings a wealth of expertise in driving revenue, market expansion, and branding across the Oceania and Asia-Pacific regions. Known for his strategic partnership-building skills, he aims to enhance Fiji’s attractiveness as a nearshoring destination while advocating for policies that support the industry’s growth.
In his inaugural address as Executive Director, Wivou emphasized his commitment to leveraging Fiji’s existing strengths in the outsourcing arena. He articulated plans to focus on enhancing industry partnerships, promoting industry-friendly policies, and ensuring that the workforce is well-equipped to address the evolving demands from global clients.
He noted the industry’s rapid progression in recent years and stressed the importance of incorporating global best practices to maintain its growth trajectory. Wivou stated, “Fiji’s outsourcing sector has incredible potential, and I am excited to lead Outsource Fiji during this transformative phase.”
As the outsourcing industry remains one of Fiji’s fastest-growing sectors, benefitting from a cost-competitive environment, a skilled workforce, and a cultural alignment with key international markets, the outlook appears promising. This new leadership under Wivou may not only drive economic growth but also contribute to job creation in the region, positioning Fiji as a key player in the global outsourcing network.
Overall, the combination of Wivou’s expertise and the sector’s potential creates a hopeful narrative for the future of Fiji’s outsourcing industry, suggesting a pathway towards sustainable growth and millions of opportunities for the local workforce.
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