The Ministry of Women, Children and Social Protection has initiated user acceptance testing (UAT) for its new Integrated Beneficiary Management System. This two-week workshop is being attended by social protection officers from the Central Division, alongside partners from IT Centre Services, the Digital Government Transformation Office, and representatives from the Australian High Commission, as well as organizations focused on social protection.
Supporting this critical phase of development, system developers from Kenya are present in Fiji to facilitate the testing process. According to Veremo Muria, the Director of Social Welfare, this testing marks a significant milestone for both the Ministry and the Government. He emphasized the importance of the system being rigorously tested and validated to ensure it adequately addresses the requirements of the government and the citizens it aims to assist.
“This is a very important step for us. The system has now been built, and over the next two weeks, our officers will test it, challenge it, and make sure it meets the real needs of government and the people we serve,” Muria stated.
In addition, Muria acknowledged the efforts of the Social Welfare teams in upgrading equipment, refining procedures, and digitizing beneficiary data, which are crucial for the success of the initiative. The director noted that Fiji’s advancements in digital social protection are drawing interest from other Pacific nations, including the Government of Kiribati.
Once the testing phase concludes, the new system will be one step closer to full implementation, promising a more streamlined approach to beneficiary management within Fiji’s social protection frameworks. This initiative not only reflects the ministry’s commitment to enhancing services but also sets a standard for the region regarding the digitization of social welfare operations.
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