Fiji Airways has announced its significant achievements at the 2024 World Travel Awards, where it was named Oceania’s Leading Airline Lounge for its Premier Lounge located at Nadi International Airport. This honor highlights the airline’s dedication to providing world-class service and an exceptional travel experience.
The Fiji Airways Premier Lounge is known for its comfort and luxury, receiving high praise for its outstanding service and refined amenities. With an impressive Net Promoter Score (NPS) of 98%, the lounge far surpasses the industry average for airline lounges, which typically falls between 40 and 70, establishing a benchmark for excellence.
This year, the lounge has enhanced its offerings with the launch of the Chef’s Table on May 21, 2024. This exclusive fine dining experience features a unique four-course culinary journey that showcases the rich flavors of Fijian cuisine. It is accessible to all travelers, regardless of their airline, further solidifying the lounge’s status as a top destination for pre-flight relaxation and indulgence.
Andre Viljoen, the Managing Director and CEO of Fiji Airways, expressed pride in the recognition received by the Premier Lounge, stating that the Chef’s Table reflects the airline’s commitment to improve its services and provide unique experiences. He emphasized that the lounge is more than just a waiting area; it offers a genuine taste of Fijian hospitality.
In addition to the lounge’s recognition, Fiji Airways was also acknowledged for its inflight magazine, FijiTime, which was awarded Oceania’s Leading Inflight Magazine. This award recognizes the magazine’s engaging content and beautiful design, enhancing the travel experience by providing insights into Fijian culture and more.
Fiji Airways continues to lead in the travel industry, with its award-winning Premier Lounge and inflight services setting the standard. The airline boasts a modern fleet, including the A350-900, ensuring that passengers enjoy a superior travel experience with Fijian-inspired meals and innovative amenities that exemplify its commitment to quality.
These accolades reinforce Fiji Airways’ position as a leader in the airline industry, focused on delivering outstanding experiences both on the ground and in the air.