Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport during the 2024 World Travel Awards. The national airline emphasized that this esteemed recognition highlights its dedication to providing world-class service and an unmatched travel experience.
The Fiji Airways Premier Lounge is renowned for its luxury and comfort, celebrated for its outstanding service and elegant amenities. The lounge boasts an impressive Net Promoter Score (NPS) of 98 percent, significantly higher than the typical industry average for airline lounges, which generally falls between 40 and 70. This score reflects the lounge’s commitment to maintaining high standards of excellence.
This year, the lounge has enhanced its offerings with the unveiling of the Chef’s Table, an exclusive dining experience that began on May 21, 2024. The Chef’s Table allows travelers to enjoy a unique four-course meal, showcasing the rich flavors of Fijian cuisine.
Fiji Airways CEO Andre Viljoen expressed pride in the Premier Lounge and the accolade it has received. He commented on how the Chef’s Table exemplifies the airline’s commitment to improving their services and offering guests memorable experiences. According to Viljoen, the lounge serves as more than just a waiting area; it is a place where journeys begin, presenting a true taste of Fijian hospitality.
In addition to the lounge’s award, Fiji Airways was also honored for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This recognition underscores the magazine’s engaging content and beautiful design that enrich the travel experience while providing insights into Fijian culture and more.
Fiji Airways continues to lead in the travel industry with its award-winning Premier Lounge and inflight services. The airline’s modern fleet, including the A350-900, ensures passengers have an exceptional travel experience, featuring Fijian-inspired meals and state-of-the-art amenities that reflect its commitment to quality and innovation. These accolades further cement Fiji Airways’ reputation as a leader in the industry, dedicated to offering outstanding experiences both on the ground and in the air.