Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport during the 2024 World Travel Awards. This prestigious accolade highlights the airline’s dedication to offering top-notch service and an extraordinary travel experience.
The Fiji Airways Premier Lounge has established itself as a luxurious retreat for travelers, known for its outstanding service and sophisticated amenities. The lounge boasts an impressive Net Promoter Score (NPS) of 98 percent, significantly surpassing the industry average for airline lounges, which typically falls between 40 and 70, setting a benchmark for excellence.
This year, the lounge has enhanced its offerings with the introduction of the Chef’s Table, an exclusive fine dining experience that launched on May 21, 2024. The Chef’s Table invites travelers to enjoy a unique four-course dining experience that highlights the diverse flavors of Fijian cuisine.
Fiji Airways CEO Andre Viljoen expressed pride in the Premier Lounge’s accolades, noting that this private dining experience is available to all travelers, regardless of their airline, further solidifying the lounge’s status as a premier spot for relaxation and enjoyment before flights. He emphasized, “The introduction of the Chef’s Table reflects our commitment to continuously enhance our services, providing guests with unique and memorable experiences, showcasing Fijian hospitality.”
Additionally, Fiji Airways was recognized for its inflight magazine, FijiTime, which earned the title of Oceania’s Leading Inflight Magazine. This honor showcases the magazine’s engaging content and visually appealing design, which enrich the travel experience by offering insights into Fijian culture and beyond.
Fiji Airways is committed to maintaining its high standards in the travel industry, as demonstrated by its award-winning Premier Lounge and excellent inflight services. The airline’s modern fleet, including the A350-900, enhances passengers’ travel experience with Fijian-inspired meals and state-of-the-art amenities, reflecting its dedication to quality and innovation.
These honors confirm Fiji Airways’ leadership in the industry, as it remains focused on providing exceptional experiences both on the ground and in the air.