Fiji Airways has celebrated a significant milestone by achieving its third consecutive Five Star Major Airline title at the prestigious APEX Official Airline Ratings 2025. This accolade reflects the airline’s unwavering commitment to delivering top-notch service, safety, and comfort, firmly establishing its reputation among the global elite in the aviation industry.
The airline is among only 40 worldwide to attain the APEX Five Star status, a distinction based solely on unbiased feedback from passengers. In partnership with TripIt® from Concur®, APEX collected insights from over one million verified flight experiences across more than 600 airlines, utilizing a five-star rating system. This year’s ratings saw heightened standards, with just 7% of rated airlines earning the Five Star recognition.
In commenting on this achievement, Fiji Airways Managing Director and CEO Andre Viljoen expressed deep gratitude for his team’s dedication and the recognition for the airline and the nation of Fiji. He highlighted that their success is a testament to providing passengers with an exceptional travel experience that embodies Fijian hospitality and culture. The in-flight service encompasses award-winning entertainment options, comfortable seating arrangements, and exquisite Fijian cuisine, which all contribute to a luxurious travel experience.
Additionally, 2024 marks an exciting era of expansion for Fiji Airways, with plans to launch its inaugural non-stop service between Nadi and Dallas Fort Worth International Airport in December. This upcoming route will increase access for passengers traveling from Fiji to the United States, and it will also be complemented by service expansions to Adelaide in 2025.
Fiji Airways’ focus on customer care, innovative onboard experiences, and operational excellence continues to play a vital role in its accolades and commitment to enhancing passenger journeys. As the airline forges ahead, it retains a hopeful outlook on further innovations and enhanced services, all while upholding the spirit and values of Fiji.
In summary, Fiji Airways’ triumph not only highlights their dedication to passenger experience but also signals a promising future with new routes and a commitment to excellence. This recognition serves as an inspiration, emphasizing the potential for smaller airlines to reach global standards while celebrating the unique culture they represent.
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