Fiji Airways has proudly announced its notable achievements at the 2024 World Travel Awards, where it earned the title of Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge located at Nadi International Airport. This prestigious accolade highlights the airline’s dedication to providing world-class service and an exceptional travel experience.
The Fiji Airways Premier Lounge, known for its comfort and luxury, has long been recognized for its outstanding service and sophisticated amenities. It boasts an impressive Net Promoter Score (NPS) of 98%, significantly higher than the typical industry average for airline lounges, which generally falls between 40 and 70. The lounge has recently elevated its offerings with the launch of the Chef’s Table, an exclusive fine dining experience introduced on May 21, 2024.
The Chef’s Table provides guests with a unique four-course culinary adventure that showcases the rich flavors of Fijian cuisine. This private dining experience is accessible to all travelers, regardless of the airline they are using, further solidifying the lounge’s reputation as a premier spot for pre-flight relaxation and indulgence.
“We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” stated Andre Viljoen, the MDCEO of Fiji Airways. “The introduction of the Chef’s Table reflects our commitment to continuously enhance our services and provide our guests with unique and memorable experiences. Our lounge is not just a place to wait for a flight; it’s a space where the journey begins, offering a true taste of Fijian hospitality that we are so proud of.”
In addition to the lounge’s recognition, Fiji Airways was also acknowledged for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award showcases the magazine’s engaging content and visually appealing design, enriching the travel experience with insights into Fijian culture and beyond.
Fiji Airways continues to set the standard for excellence in the travel industry, with its award-winning Premier Lounge and inflight services at the forefront. The airline’s modern fleet, including the A350-900, ensures that passengers enjoy a superior travel experience, complemented by Fijian-inspired meals and advanced amenities that reflect the airline’s commitment to quality and innovation.
These honors reinforce Fiji Airways’ position as a leader in the industry, dedicated to providing exceptional experiences both on the ground and in the air.