Fiji Airways has announced its impressive accomplishments at the 2024 World Travel Awards, where it was named Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge located at Nadi International Airport. This esteemed recognition reflects the airline’s dedication to providing world-class service and an exceptional travel experience.
The Fiji Airways Premier Lounge has gained a reputation as a sanctuary of comfort and luxury for travelers, known for its outstanding service and sophisticated amenities. With an average Net Promoter Score (NPS) of 98%, the lounge far surpasses the industry average of 40 to 70, continuing to set the bar for excellence in the airline lounge sector.
This year, the lounge has enhanced its offerings with the launch of the Chef’s Table, an exclusive fine dining experience introduced on May 21, 2024. The Chef’s Table allows travelers to partake in a four-course culinary adventure designed to highlight the rich flavors of Fijian cuisine. This private dining experience is available to all guests, regardless of their airline, reinforcing the lounge’s status as a top destination for pre-flight relaxation and indulgence.
Andre Viljoen, MDCEO of Fiji Airways, expressed pride in the recognition of the Premier Lounge as Oceania’s Leading Airline Lounge. He commented, “The introduction of the Chef’s Table reflects our commitment to continuously enhance our services and provide our guests with unique and memorable experiences. Our lounge is not just a place to wait for a flight; it’s a space where the journey begins, offering a true taste of Fijian hospitality that we cherish.”
In addition to the lounge accolade, Fiji Airways’ inflight magazine, FijiTime, was also honored as Oceania’s Leading Inflight Magazine. This award showcases the magazine’s engaging content and striking design, which enrich the travel experience by highlighting Fijian culture and more.
Fiji Airways continues to lead the travel industry, with its award-winning Premier Lounge and inflight services setting high standards. The airline’s modern fleet, including the A350-900, guarantees passengers a superior travel experience, featuring Fijian-inspired meals and advanced amenities that demonstrate the airline’s commitment to quality and innovation.
These accolades solidify Fiji Airways’ position as an industry leader, focused on delivering extraordinary experiences both on the ground and in the air.