Fiji Airways has proudly announced its recent accomplishments at the 2024 World Travel Awards, where it was recognized as Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge, situated at Nadi International Airport. This esteemed accolade highlights the airline’s dedication to providing top-tier service and an exceptional travel experience.
The Fiji Airways Premier Lounge has long been praised for its luxurious atmosphere and outstanding service. With an impressive average Net Promoter Score (NPS) of 98%, significantly higher than the industry average of 40 to 70 for airline lounges, it continues to raise the bar for excellence. This year, the lounge further enhanced its offerings with the launch of the Chef’s Table on May 21, 2024, an exclusive fine dining experience.
The Chef’s Table invites guests to embark on a special four-course culinary journey that showcases the vibrant flavors of Fijian cuisine. This private dining option is open to all travelers, regardless of their airline, further establishing the lounge as a premier space for pre-flight relaxation and enjoyment.
Andre Viljoen, the MDCEO of Fiji Airways, expressed pride in the recognition of the Fiji Airways Premier Lounge as Oceania’s Leading Airline Lounge. He emphasized that the Chef’s Table reflects the airline’s ongoing commitment to enhancing its services and creating unique, memorable experiences for guests. He noted that the lounge serves not merely as a waiting area but as a starting point for the journey, offering an authentic taste of Fijian hospitality.
In addition to the lounge’s honor, Fiji Airways was also awarded for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award recognizes the magazine’s engaging content and visually appealing design, which enrich the travel experience with insights into Fijian culture and beyond.
Fiji Airways is continuing to set a high standard in the travel sector, with its award-winning Premier Lounge and inflight services leading the way. The airline’s advanced fleet, including the A350-900, promises passengers a superior travel experience, complemented by Fijian-inspired meals and innovative amenities that demonstrate the airline’s commitment to quality and innovation.
These accolades confirm Fiji Airways’ status as a frontrunner in the industry, dedicated to providing exceptional experiences both on the ground and in the air.