Fiji Airways has proudly announced its recognition at the 2024 World Travel Awards, where it has been named Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge located at Nadi International Airport. This honor highlights the airline’s dedication to providing exceptional service and an unmatched travel experience.
The Fiji Airways Premier Lounge is renowned for its luxury and comfort, consistently praised for its outstanding service and sophisticated facilities. With an impressive Net Promoter Score (NPS) of 98%, far surpassing the industry average of 40 to 70 for airline lounges, it sets a high standard for excellence in the sector.
This year, the lounge has enhanced its offerings by introducing the Chef’s Table, an exclusive fine dining experience launched on May 21, 2024. The Chef’s Table offers travelers a unique four-course culinary journey that beautifully showcases the rich flavors of Fijian cuisine. This private dining experience is available to all travelers, regardless of the airline they are flying with, further enhancing the lounge’s status as a premier spot for pre-flight relaxation and enjoyment.
“We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” remarked Andre Viljoen, MDCEO of Fiji Airways. “The introduction of the Chef’s Table reflects our commitment to continuously enhance our services and provide our guests with unique and memorable experiences. Our lounge is not just a place to wait for a flight; it’s where the journey begins, offering a true taste of Fijian hospitality that we take pride in.”
In addition to the lounge’s award, Fiji Airways was also recognized for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award acknowledges the magazine’s engaging content and visually appealing design, enriching travelers’ experiences with insights into Fijian culture and more.
Through its award-winning Premier Lounge and inflight services, Fiji Airways continues to set a high standard in the travel industry. The airline’s modern fleet, including the A350-900, ensures passengers enjoy a superior travel experience that reflects their commitment to quality and innovation.
These accolades reaffirm Fiji Airways’ position as a leader in the industry, devoted to providing exceptional experiences both on the ground and in the air.