Fiji Airways has received the prestigious title of Oceania’s Leading Airline Lounge for its Premier Lounge located at Nadi International Airport during the 2024 World Travel Awards. The airline stated that this recognition is a testament to its dedication to providing world-class service and an unmatched travel experience.
The Fiji Airways Premier Lounge is renowned for its comfort and luxury, celebrated for its outstanding service and refined amenities. The lounge boasts an impressive Net Promoter Score (NPS) of 98 percent, significantly higher than the airline lounge industry average, which typically falls between 40 and 70, underscoring its commitment to excellence.
This year, the lounge has further enhanced its offerings with the introduction of the Chef’s Table, a fine dining experience launched on May 21, 2024. This exclusive dining option invites travelers to enjoy a unique four-course culinary journey, curated to highlight the rich flavors of Fijian cuisine.
Fiji Airways CEO, Andre Viljoen, expressed pride in the lounge’s recognition as Oceania’s Leading Airline Lounge and emphasized the value of the Chef’s Table as a sign of the airline’s commitment to enhancing its services and creating memorable experiences for guests. “Our lounge is not just a space to wait for your flight; it’s where the journey begins, offering a true taste of the Fijian hospitality we are proud of,” he stated.
In addition to the lounge’s accolade, Fiji Airways was also recognized for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This honor highlights the magazine’s engaging content and visually appealing design, enriching travelers’ experiences with insights into Fijian culture and more.
Fiji Airways continues to set benchmarks in the travel industry, with its award-winning Premier Lounge and inflight services at the forefront. The airline’s modern fleet, which includes the A350-900, ensures passengers enjoy an exceptional travel experience characterized by Fijian-inspired meals and state-of-the-art amenities, reflecting the airline’s commitment to quality and innovation.
These awards reinforce Fiji Airways’ status as an industry leader, devoted to delivering outstanding experiences both on the ground and in the air.