Fiji Airways is pleased to reveal its notable accomplishments at the 2024 World Travel Awards, where it has been recognized as Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge located at Nadi International Airport. This esteemed accolade highlights the airline’s dedication to providing top-notch service and an exceptional travel experience.
The Fiji Airways Premier Lounge is regarded as a sanctuary of comfort and luxury for travelers and is well-known for its outstanding service and elegant amenities. Boasting an impressive Net Promoter Score (NPS) of 98%, which significantly surpasses the industry average for airline lounges, typically ranging from 40 to 70, the lounge continues to set benchmarks for excellence.
This year, the lounge has enhanced its offerings with the launch of the Chef’s Table, an exclusive fine dining experience initiated on May 21, 2024. The Chef’s Table invites guests to partake in an exquisite four-course culinary adventure that highlights the vibrant flavors of Fijian cuisine. This private dining option is available to all travelers, regardless of their airline, further solidifying the lounge’s reputation as a top destination for pre-flight relaxation and indulgence.
“We are extremely proud of the Fiji Airways Premier Lounge and the acknowledgment it has received as Oceania’s Leading Airline Lounge,” stated Andre Viljoen, MDCEO of Fiji Airways. “The introduction of the Chef’s Table exemplifies our commitment to continuously improve our services and offer our guests unique and unforgettable experiences. Our lounge is not merely a waiting area; it is a space where the journey begins, providing a genuine taste of Fijian hospitality that we cherish.”
In addition to the lounge’s honor, Fiji Airways also received accolades for its inflight magazine, FijiTime, which was recognized as Oceania’s Leading Inflight Magazine. This award emphasizes the magazine’s engaging content and visually appealing design, which enhances the travel experience by offering insights into Fijian culture and more.
Fiji Airways is committed to maintaining high standards in the travel industry, with its award-winning Premier Lounge and inflight services setting the bar. The airline’s modern fleet, featuring the A350-900, ensures passengers enjoy an exceptional travel experience, complete with Fijian-inspired meals and innovative amenities that reflect the airline’s focus on quality and creativity.
These recognitions reinforce Fiji Airways’ status as an industry leader, dedicated to providing extraordinary experiences both on the ground and in the air.