Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport, during the 2024 World Travel Awards. This accolade highlights the airline’s dedication to providing top-tier service and a remarkable travel experience.
The Fiji Airways Premier Lounge is celebrated for its comfort and luxury, offering exceptional service and sophisticated amenities. The lounge boasts an impressive Net Promoter Score (NPS) of 98 percent, significantly surpassing the typical industry average of 40 to 70, and continues to set a high standard for excellence.
In 2024, the lounge elevated its offerings with the introduction of the Chef’s Table, an exclusive fine dining experience launched on May 21. The Chef’s Table provides travelers with a unique four-course culinary journey, showcasing the rich flavors of Fijian cuisine.
Fiji Airways CEO, Andre Viljoen, expressed pride in the recognition of the Premier Lounge as Oceania’s Leading Airline Lounge. He noted that the Chef’s Table reflects the airline’s commitment to enhancing services and providing guests with memorable experiences. He emphasized that the lounge serves as more than just a waiting area; it is a space where the travel experience begins, offering a true taste of Fijian hospitality.
In addition to the lounge’s award, Fiji Airways also received accolades for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This recognition highlights the magazine’s engaging content and stunning design, enriching the travel experience with insights into Fijian culture and beyond.
Fiji Airways continues to uphold high standards in the travel industry, with its award-winning Premier Lounge and inflight services. The airline’s modern fleet, including the A350-900, ensures passengers enjoy an outstanding travel experience, complemented by Fijian-inspired meals and advanced amenities that demonstrate the airline’s commitment to quality and innovation. These recent accolades reinforce Fiji Airways’ position as a leader in the industry, dedicated to delivering exceptional experiences both on the ground and in the air.