Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport by the 2024 World Travel Awards. The national airline emphasized that this honor highlights its dedication to providing top-notch service and an extraordinary travel experience.
The Fiji Airways Premier Lounge is known for its luxurious and comfortable environment, boasting exceptional service and refined amenities. The lounge has achieved an impressive Net Promoter Score (NPS) of 98 percent, significantly higher than the typical industry average of 40 to 70, setting a benchmark for excellence.
This year, the lounge introduced the Chef’s Table, an exclusive fine dining option launched on May 21, 2024, that offers travelers a distinctive four-course meal, showcasing the vibrant flavors of Fijian cuisine.
Fiji Airways CEO, Andre Viljoen, expressed pride in the lounge’s recognition and the new dining experience. He noted that the Chef’s Table enhances the lounge’s reputation as a premier destination for relaxation and indulgence for all travelers, regardless of their airline.
“We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” Viljoen stated. “The introduction of the Chef’s Table reflects our commitment to continuously enhance our services and provide guests with unique and memorable experiences. Our lounge is not just a place to wait for a flight; it’s where the journey begins, offering a true taste of Fijian hospitality.”
In addition to this accolade, Fiji Airways also received recognition for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award celebrates the magazine’s engaging content and beautiful design, providing travelers with insights into Fijian culture and more.
Fiji Airways continues to set a high standard in the travel industry, with its award-winning Premier Lounge and inflight services leading the charge. The airline’s modern fleet, featuring the A350-900, ensures that passengers enjoy an exceptional travel experience, complete with Fijian-inspired meals and cutting-edge amenities that reflect its commitment to quality and innovation. These achievements reinforce Fiji Airways’ status as a leader dedicated to delivering outstanding experiences both on the ground and in the air.