Fiji Airways has proudly announced its notable accomplishments at the 2024 World Travel Awards, where it was recognized as Oceania’s Leading Airline Lounge for the Fiji Airways Premier Lounge located at Nadi International Airport. This esteemed recognition highlights the airline’s dedication to providing world-class service and an unmatched travel experience.
The Fiji Airways Premier Lounge is known for its comfort and luxury, consistently celebrated for its outstanding service and high-end amenities. With an impressive average Net Promoter Score (NPS) of 98%, significantly above the industry average of 40 to 70 for airline lounges, it continues to set a high standard for excellence.
This year, the lounge has enhanced its offerings with the launch of the Chef’s Table on May 21, 2024. This exclusive fine dining experience invites guests to savor a unique four-course culinary journey, highlighting the rich flavors of Fijian cuisine. The private dining experience is available to all travelers, regardless of their airline, further establishing the lounge as a premier spot for pre-flight relaxation and indulgence.
Andre Viljoen, MDCEO of Fiji Airways, expressed pride in the recognition received by the Fiji Airways Premier Lounge as Oceania’s Leading Airline Lounge. He emphasized that the introduction of the Chef’s Table reflects the airline’s commitment to continually enhance its services and offer guests unique, memorable experiences. Viljoen noted that the lounge is not merely a waiting area for flights but a space where the journey begins, showcasing true Fijian hospitality.
In addition to the lounge’s recognition, Fiji Airways was also honored for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award underscores the magazine’s captivating content and visually appealing design, which enrich the travel experience by providing insights into Fijian culture and more.
Fiji Airways is establishing itself as a benchmark for excellence in the travel industry, with its award-winning Premier Lounge and inflight services. The airline’s modern fleet, which includes the A350-900, ensures that passengers experience superior travel with Fijian-inspired meals and state-of-the-art amenities that reflect its commitment to quality and innovation.
These accolades highlight Fiji Airways’ status as a leading industry player, dedicated to delivering exceptional experiences both on the ground and in the air.