Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge located at Nadi International Airport during the 2024 World Travel Awards. The airline stated that this esteemed recognition highlights its dedication to providing a world-class level of service and an exceptional travel experience.
The Fiji Airways Premier Lounge is known for its luxury and comfort, praised for its outstanding service and high-end amenities. The lounge maintains an impressive Net Promoter Score (NPS) of 98 percent, significantly surpassing the industry average for airline lounges, which typically ranges between 40 and 70, thereby setting a benchmark for excellence.
This year, the lounge has elevated its offerings with the launch of the Chef’s Table, a fine dining experience that debuted on May 21, 2024. The Chef’s Table invites guests to enjoy a unique four-course meal, curated to highlight the rich flavors of Fijian cuisine. Fiji Airways CEO, Andre Viljoen, noted that this exclusive dining opportunity is available to all travelers, regardless of their airline, enhancing the lounge’s status as a premier spot for relaxation and indulgence before flights.
“We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” Viljoen shared. He remarked that the launch of the Chef’s Table signifies their commitment to continuously improving their services, ensuring guests have unique and unforgettable experiences. The lounge is viewed as more than just a waiting area; it serves as a beginning to the travel experience, offering genuine Fijian hospitality.
In addition to the lounge’s accolade, Fiji Airways’ inflight magazine, FijiTime, was also honored as Oceania’s Leading Inflight Magazine. This award acknowledges the magazine’s engaging content and beautiful design, which enriches the travel experience by providing insights into Fijian culture and beyond.
Fiji Airways continues to exemplify excellence in the travel industry, with its award-winning Premier Lounge and inflight services setting a high standard. The airline’s modern fleet, including the A350-900, ensures that passengers benefit from an outstanding travel experience featuring Fijian-inspired meals and innovative amenities, reflecting its dedication to quality and innovation. These honors reaffirm Fiji Airways’ position as an industry leader focused on delivering exceptional experiences both in the air and on the ground.