Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport during the 2024 World Travel Awards. The national airline emphasized that this esteemed award highlights its dedication to offering top-tier service and a remarkable travel experience.
The Fiji Airways Premier Lounge is known for its luxurious comfort and has a reputation for outstanding service and elegant amenities. The lounge boasts an impressive Net Promoter Score (NPS) of 98 percent, significantly higher than the industry average for airline lounges, which typically falls between 40 and 70, thereby setting a benchmark for excellence.
Recent enhancements include the addition of the Chef’s Table, an exclusive fine dining experience launched on May 21, 2024. This initiative allows travelers to savor a distinctive four-course culinary experience that highlights the rich tastes of Fijian cuisine.
Fiji Airways CEO Andre Viljoen shared his pride in the Premier Lounge and the honor it has received as Oceania’s Leading Airline Lounge. He described the Chef’s Table as a testament to their ongoing commitment to improving services and providing guests with unique, memorable moments. Viljoen noted that the lounge is not merely a waiting area, but a place where the travel experience begins, showcasing the warm hospitality of Fiji.
In addition to the lounge accolade, Fiji Airways’ inflight magazine, FijiTime, earned recognition as Oceania’s Leading Inflight Magazine, celebrating its engaging content and beautiful design which enhance the travel experience by providing insights into Fijian culture among other topics.
Fiji Airways continues to lead in the travel industry with its award-winning Premier Lounge and inflight services. The airline’s modern fleet, including the A350-900, offers passengers an exceptional journey featuring Fijian-inspired meals and advanced amenities that reflect their commitment to quality and innovation. These awards reaffirm Fiji Airways’ status as a key player in the industry, dedicated to providing outstanding experiences both in the air and on the ground.