Fiji Airways has been recognized as Oceania’s Leading Airline Lounge for its Premier Lounge at Nadi International Airport during the 2024 World Travel Awards. This honor highlights the airline’s dedication to providing world-class service and an outstanding travel experience.
The Fiji Airways Premier Lounge is known as a sanctuary of comfort and luxury for travelers, celebrated for its exceptional service and refined amenities. According to the airline, the lounge has achieved an impressive Net Promoter Score (NPS) of 98 percent, significantly higher than the industry average of 40 to 70 for airline lounges. This achievement underscores the lounge’s status as a benchmark for excellence.
This year, the lounge has enhanced its offerings with the launch of the Chef’s Table, an exclusive fine dining experience that began on May 21, 2024. The Chef’s Table invites guests to enjoy a unique four-course culinary journey designed to highlight the rich flavors of Fijian cuisine.
Fiji Airways CEO, Andre Viljoen, remarked that this private dining option, available to all travelers regardless of the airline, further solidifies the lounge’s reputation as a top destination for pre-flight relaxation and enjoyment. “We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” said Viljoen. He emphasized that the Chef’s Table exemplifies the airline’s ongoing commitment to enhancing its services and offering guests unique, memorable experiences. “Our lounge is not just a place to wait for a flight; it’s a space where the journey begins, providing a true taste of Fijian hospitality,” he added.
In addition to the lounge’s accolade, Fiji Airways also earned recognition for its inflight magazine, FijiTime, which was named Oceania’s Leading Inflight Magazine. This award acknowledges the magazine’s engaging content and visually appealing design, which enrich the travel experience by showcasing insights into Fijian culture and beyond.
Fiji Airways is setting benchmarks for excellence in the travel industry, with its award-winning Premier Lounge and inflight services leading the charge. The airline’s modern fleet, including the A350-900, ensures passengers have a superior travel experience, characterized by Fijian-inspired meals and state-of-the-art amenities that reflect the airline’s commitment to quality and innovation. These accolades solidify Fiji Airways’ position as an industry leader devoted to providing outstanding experiences both on the ground and in the air.