Empowering People: UNDP’s Bold Digital Transformation Plans

The UN Development Program (UNDP) and the UN Capital Development Fund (UNCDF) are launching various digital transformation projects aimed at exemplifying a comprehensive digital approach for the future.

One prominent initiative focuses on digital identity, where these organizations are developing interoperable systems for civil registration, health records, and other vital services. Munkhtuya Altangerel, the Resident Representative of the UNDP Pacific Office in Fiji, highlighted that these systems would ensure inclusive access to public services and social protection, making sure no one is marginalized in the digital age.

Another key area is digital upskilling, with customized programs designed to enhance the digital skills of civil servants, regulators, and civil society organizations, aiming to create a digitally empowered public sector that can respond effectively to contemporary challenges.

“Digital public goods — we are implementing open-source platforms to improve government efficiency and transparency. This initiative not only boosts public service delivery but also fortifies democratic institutions,” Ms. Altangerel said during her address to financial industry leaders at the RBF Financial Inclusion Award event in Suva last week.

Additionally, the partnership with international financial institutions to develop people-centric solutions through infrastructure investments is part of their strategy, emphasizing the importance of connectivity.

Ms. Altangerel also noted the ongoing efforts to address emerging digital challenges, which include responsible artificial intelligence, cybersecurity, and combating misinformation.

“These initiatives illustrate our commitment to viewing citizens not just as consumers of digital services, but as active contributors to shaping their digital future.”

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