The public has been urged to remain vigilant amidst reports of an online scam utilizing deceptive advertisements and phishing messages on platforms like Facebook and email. The Bank of South Pacific (BSP) released a statement warning that these messages seem to offer Internet Banking registrations but actually contain harmful links aimed at defrauding customers.
According to BSP, these false ads incorrectly claim to provide an easy registration process for Internet Banking, leading users to click on dubious links. A confirmed statement from BSP emphasizes that the bank does not facilitate any online registration for Internet Banking and strongly advises customers against engaging with such content.
BSP’s country head, Haroon Ali, expressed awareness regarding the fraudulent advertisements circulating on Facebook, noting that some customers, not recognizing the scam, had unfortunately clicked on these suspicious links. Ali reassured the public that these advertisements are not affiliated with BSP, and the bank is actively collaborating with relevant online platforms and authorities to eliminate these ads.
To enhance customer safety, the bank highlighted that the legitimate registration process for Internet Banking must occur in person at any BSP branch, with customers required to show valid photo ID. Ali cautioned, “When you see an ad asking you to click a link to register for BSP Internet Banking, please delete it immediately and contact the bank to report it.”
In response to the situation, BSP has rolled out a digital safety campaign throughout its staff network in Fiji, leveraging social media and mainstream media to raise awareness. The bank urged customers to rely solely on information provided through its verified communication channels, including posts on BSP’s official website, social media pages, and direct communications from BSP personnel or the Customer Service Centre.
This advisory reflects a growing trend of increased awareness among financial institutions regarding scams, especially as the digital landscape continues to evolve. Former alerts highlighted by other banks, such as ANZ Fiji, also emphasize the necessity for people to remain cautious during busy periods like the holiday season when scammers often exploit distractions. By fostering a well-informed community through education and vigilance, institutions hope to empower customers to protect themselves from potential fraud.
The proactive measures taken by BSP and similar institutions signal a commitment to maintaining digital safety and encouraging a sense of collective responsibility among customers to avert fraudulent schemes. By enhancing awareness and caution against these threats, customers can feel more secure in their online banking activities and contribute to a safer digital environment overall.
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