Bank South Pacific (BSP) has introduced Fiji’s first fleet of Smart ATMs, marking a significant leap forward in the modernization of banking services in the nation. This initiative is designed to enhance customer satisfaction by allowing both BSP clients and non-BSP users to make instant cash deposits into their own accounts or those of others with BSP.
BSP Country Head, Mr. Haroon Ali, stated that the introduction of these ATMs aims to improve banking efficiency and convenience for users. He noted that a large number of transactions at branches are for cash deposits, and by deploying these Smart ATMs in major locations, the bank intends to reduce foot traffic within branches and minimize waiting times. This enables customers to deposit funds at their convenience.
The Smart ATMs are strategically located across several areas including Suva Central, Damodar City, Nausori, Nadi, Lautoka, and Labasa. They provide a variety of self-service banking options, including:
– Instant cash deposits into any BSP account
– Quick cash withdrawals with “Fast Cash” or custom withdrawal options
– Direct full statement requests to registered email addresses
– Printing of mini statements for the last 10 transactions
– A secure option for resetting forgotten PINs
– On-the-spot PIN changes or resets
– Transfers between BSP accounts
– Instant balance checks
– Mobile phone top-ups
Mr. Ali underscored that this rollout is a part of BSP’s broader digital transformation strategy, which aims to provide smarter and more accessible banking solutions for all Fijians, in line with evolving customer expectations and modern lifestyles.
BSP continues to hold the title of Fiji’s largest banking network, boasting 17 branches, 122 ATMs (including the newly launched Smart ATMs), and over 3,000 EFTPoS terminals across the country. For customer support, BSP offers assistance through its 24/7 Customer Service Centre.
This development not only offers convenience but also signifies a positive advancement in banking technology for Fiji, promising to better serve the community’s needs while fostering a culture of financial empowerment.
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