The Australian Government is making significant efforts to enhance the protection and welfare of Pacific workers participating in the Pacific Australia Labour Mobility (PALM) scheme, prompted by alarming reports of exploitation and mistreatment. During a recent discussion held at the Australian High Commission in Suva, Jan Hutton, the First Assistant Secretary for Labour Mobility, Skills, and Education at the Department of Foreign Affairs and Trade (DFAT), voiced the government’s resolute stance against any form of worker abuse. She stated, “We have zero tolerance for any form of exploitation,” highlighting the need for improvement following indications of worker disengagement and abuse.
Hutton acknowledged that while most participants in the PALM program have positive experiences, even a small number of negative cases are considered unacceptable and are being actively addressed. The government has created a specialized task force to investigate incidents of ‘absconding,’ as approximately 400 Fijians have reportedly left their designated jobs in Australia since the program commenced in 2017. The task force’s investigations revealed that many of these workers were misled by false promises regarding better job opportunities outside the legal framework of the program.
To alleviate these issues, Australia has introduced new measures, permitting workers to change employers if they face challenges with their current jobs. This strategy has been effective, reducing disengagement rates from 10% to 5%, with numbers continuing to decline. The Australian Government is committed to fostering an environment where workers’ rights are upheld, alongside providing necessary support systems.
Similar ongoing efforts from the Fijian government have also been observed, with Employment Minister Agni Deo Singh reiterating the commitment to protecting Fijian workers abroad. Singh’s ministry has implemented various initiatives, such as appointing country liaison officers in Australia and conducting regular visits to engage with workers directly, focusing on areas experiencing difficulties.
The combined efforts of both the Australian and Fijian governments highlight a growing dedication to safeguarding the rights and well-being of Pacific workers involved in the PALM scheme. By actively addressing concerns and fostering communication, there is cautious optimism that improvements will continue, ensuring that all workers can feel safe and valued in their roles abroad.

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