Vodafone Fiji has announced the resolution of a recent outage that impacted its data and M-PAiSA services in the Central Division. The company acknowledged the inconvenience caused by the disruption and expressed sincere apologies to its customers.
To make up for the lost time, Vodafone is offering an additional 24 hours of data expiry for affected users as a gesture of goodwill.
In their statement, Vodafone Fiji expressed gratitude for the patience and understanding shown by customers during this challenging period, emphasizing their appreciation for ongoing support from their user base.
In summary, while service disruptions can be frustrating, Vodafone’s proactive measures and sincere communication highlight their commitment to customer satisfaction. This experience can serve to strengthen the relationship between the company and its users, as well as the resilience of their services in the face of challenges.
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