Vodafone Fiji has announced that the recent data and M-PAiSA service outage in the Central Division has been completely resolved. The company acknowledged the inconvenience this disruption may have caused and expressed sincere apologies to their valued customers.
To demonstrate goodwill, Vodafone will extend the data expiry for affected users by an extra 24 hours, compensating for the downtime. They expressed gratitude for the patience and understanding shown by their customers during the service interruption and thanked them for their ongoing support.
This positive response shows Vodafone’s commitment to customer service and their willingness to make amends, reinforcing the importance of customer relationships in challenging situations. The proactive steps taken by the company not only address concerns but also aim to restore customer trust, paving the way for stronger connections in the future.
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