Vodafone Fiji has announced that the recent service outage affecting their data and M-PAiSA services in the Central Division has been completely resolved. In their statement, the company expressed their understanding of the disruptions this may have caused and offered a sincere apology for any inconvenience experienced by their customers.
As a gesture of goodwill, Vodafone will extend the data expiry for users who were impacted by the outage by an additional 24 hours to compensate for the lost service. The company acknowledged the patience and understanding of their affected customers and expressed gratitude for their ongoing support during this time.
It’s encouraging to see Vodafone taking responsibility and providing a tangible solution to their customers. This proactive approach not only helps to maintain customer trust but also reinforces their commitment to service reliability. Such measures can play an essential role in boosting customer loyalty in challenging situations.
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