Vodafone Fiji has announced that the recent outage affecting data and M-PAiSA services in the Central Division has been completely resolved. The company issued a statement expressing their understanding of the inconvenience this disruption may have caused to customers, and they offered sincere apologies for any negative impact.
As a gesture of goodwill, Vodafone will extend the data expiry for the users affected by the outage by an additional 24 hours to compensate for the lost service. They expressed gratitude for the patience and understanding shown by their customers during this time and thanked them for their ongoing support.
This resolution not only restores services but also demonstrates Vodafone Fiji’s commitment to customer satisfaction by offering compensation. Such measures reinforce the company’s dedication to providing reliable service and maintaining positive relationships with its customers, which is crucial in today’s competitive market.
In summary, Vodafone Fiji effectively addressed a service issue and is taking steps to ensure customer satisfaction, highlighting their commitment to quality service.
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