Vodafone Fiji has announced an extension of data expiry for affected users, providing an additional 24 hours of service to compensate for the recent outage. This decision follows interruptions to data and M-PAiSA services in the Central Division, which left many users unable to access their accounts and services.
While Vodafone Fiji has not yet confirmed the specific reasons behind the outage, the company has expressed its apologies to its valued customers for the inconvenience caused.
This gesture of extending data expiry underscores Vodafone Fiji’s commitment to customer satisfaction and reliability, even in challenging circumstances. As services have now been restored, customers can return to utilizing their mobile data and transaction services without further concern. The proactive measures taken by the company might help in rebuilding customer trust and loyalty.
Overall, it’s encouraging to see a communication from the service provider during such incidents, as it reflects accountability and a dedication to resolving issues swiftly.
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