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Taxi Service Crisis: Are We Addressing the Right Issues?

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The chief executive officer of the Land Transport Authority, Irimaia Rokosawa, has expressed concerns that the open taxi rank system is not functioning effectively. This has prompted discussions about reinstating the taxi base system, which was eliminated three years ago. Rokosawa noted an increase in private vehicles acting as illegal taxis, highlighting a failure to meet the demand for public transport, especially in rural areas.

Mahend Prasad, the president of the Labasa Taxi Association, supported Rokosawa’s comments by noting the lack of taxi services in rural regions as drivers are primarily serving urban areas. He also linked this service gap to worsening traffic congestion in Labasa Town. On the other hand, Mohammed Faruk, president of the Savusavu Taxi Association, pointed out that the open rank system is financially damaging to taxi drivers, with many reporting income drops of over $100 weekly since its implementation.

The article also discusses common complaints among passengers regarding taxi drivers in the capital city of Suva, who sometimes refuse short rides. Many passengers have turned to private vehicles, known as “pari,” as alternatives because they are more accommodating. This raises concerns about legality and safety, as private operators may not adhere to the same regulations as licensed taxi drivers.

While the situation presents a multitude of challenges, including safety, service quality, and economic impacts on drivers, there is a clear call for a reassessment of the current taxi service system. The need for a balance between compliance with the law and meeting public expectations is more critical than ever.

Encouragingly, the dialogue around improving taxi services has begun, which offers hope for a collaborative approach to resolving these issues. Engaging with both drivers and customers is essential to ensure a holistic solution that benefits the community as a whole.

In summary, the current taxi system in the region faces significant criticism due to its inability to meet public demand and support professional drivers. By opening discussions and seeking solutions collaboratively, there is potential for positive change in the taxi service landscape.


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