Taxi Crisis: Is the Northern Division Ready for Change?

The Land Transport Authority (LTA) has identified a significant issue in the Northern Division, where many taxi permit holders and their drivers are not adhering to the requirement of providing 24-hour service. This problem has been highlighted by LTA chief operating officer Faiyum Ali, who responded to concerns raised by Sunia Vea regarding the widespread use of illegal drivers, or “pirate taxis,” particularly in Labasa after 5 PM.

Ali noted that despite conducting road operations with local police, evidence suggests that most taxi drivers are active only during limited hours, primarily from morning until around 6 PM. He emphasized that data analysis indicates a higher demand for taxi services than there is supply, particularly in rural areas, where many drivers are reportedly selective about their passengers and destinations.

Vea pointed out that the lack of availability drives locals to seek out “pari” drivers, who provide cheaper fares and are often more willing to take short trips that official taxi services may refuse. This growing trend highlights a disconnect between the needs of the public and the current taxi service model.

In response, Ali stated that taxi operators have a responsibility to accept all passengers and that a review of taxi permit regulations is underway, aiming to open up the permit system soon. He encouraged community participation in public consultations about the taxi permit process to help shape better service policies that address public demand.

Reflecting on the broader context, the situation draws parallels with ongoing discussions surrounding the current taxi system in other regions, including the failings of the open taxi rank system, as articulated by LTA CEO Irimaia Rokosawa. Concerns echo previous sentiments from taxi associations that aim for improved structured services to reduce reliance on illegal operations.

Engaging in these discussions holds promise for establishing a more reliable and efficient taxi service, ultimately leading to reduced illegal taxi usage and a safer transport environment for all. Stakeholders are urged to collaborate on solutions that enhance service quality, ensuring that both drivers and the riding public feel supported and prioritized.