ANZ Fiji has issued an important reminder to its customers across the Pacific region, urging them to remain vigilant against scammers during this busy holiday season. Rabih Yazbek, country head of ANZ Fiji, highlighted the tendency of scammers to capitalize on the chaos associated with Christmas and New Year, targeting various areas such as parcel deliveries and holiday bookings.
Yazbek emphasized the importance of trusting one’s instincts when handling personal information, suggesting individuals refrain from sharing details, clicking on unfamiliar links, or making online purchases without due diligence. To enhance customer awareness regarding scams and fraudulent activities, ANZ has prioritized educating the community. Earlier this year, the bank hosted sessions with Eli Hirschauge, its head of Information Security, to discuss cyber risks and strategies to prevent fraud.
These educational sessions were not limited to customers; they also engaged with government departments, the Reserve Bank of Fiji, and local news organizations. “Staying informed about the latest scam tactics is crucial,” Yazbek noted. He advised customers to regularly check their bank statements and banking applications for unusual activities and to report any suspicious findings immediately, as prompt action can avert potential losses.
Yazbek reiterated an essential security measure, stating, “Remember, ANZ will never request personal information via email or text message. If something seems off, it likely is.”
This proactive stance by ANZ Fiji not only highlights their commitment to customer safety but also fosters a community-wide awareness against fraud. With armed knowledge about potential scams, customers can better protect themselves and their loved ones during this holiday season.
In summary, ANZ Fiji is taking significant steps to strengthen customer awareness about scam tactics, particularly during the holiday season. By encouraging caution and vigilance, they aim to protect their clients from becoming victims of fraud, ultimately promoting a safer banking environment. With a focus on education and quick reporting, there is hope that fewer individuals will fall prey to evolving scam strategies.
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