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Illustration of Post-flooding challenges for consumers

Navigating Consumer Risks in Fiji’s Flood Recovery

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Flooding consistently presents significant challenges for communities across Fiji, particularly during the adverse weather season from November to April. In light of recent flooding events, critical concerns have arisen regarding the safety and quality of food, household items, and essential supplies in the aftermath. Both consumers and traders bear the responsibility of remaining vigilant to ensure public health and wellbeing.

Immediate recovery efforts after such disasters prioritize safety, yet the inspection and assessment of goods for safety are equally vital. This article highlights the responsibilities of both consumer and trader in the context of food safety, impacts from power outages on frozen foods, and ethical considerations regarding pricing during crises, all of which have been observed by the Consumer Council in previous years.

One pressing issue is food safety post-flood. Consumers are urged to be cautious as some traders might attempt to sell stock damaged by floodwaters at reduced prices. While such bargains may seem appealing, they can pose significant health risks, particularly when it comes to essentials like flour, rice, and fresh produce, which have previously been reported to the Council as being sold despite contamination. Consumers should diligently check the integrity of packaging and expiration dates for all food items before purchasing. Furthermore, it is essential to remember that selling flood-damaged food items is illegal under Fiji’s Food Safety Act, with potential penalties for offenders imposed by municipal health inspectors.

Power outages often accompany adverse weather, compounding the risks associated with frozen foods. If frozen items experience spoilage due to outages, they could lead to foodborne illnesses. Thus, consumers are advised to carefully inspect frozen goods, looking for signs of spoilage such as discoloration or unusual odors. If there’s any doubt, avoiding the purchase of such items is the safest choice.

The impact of flooding does not end with food safety; furniture and other household items can also sustain hidden damage following floods. When purchasing second-hand goods post-flooding, consumers must inspect items thoroughly for water damage or mold. Similarly, traders should be transparent about any damage and refrain from selling compromised items to maintain consumer trust and ensure community resilience.

Price gouging, a concerning trend during emergency conditions, has also been highlighted. As demand for essential items like batteries and candles surges, some traders may inflate prices, exploiting vulnerable consumers. Such practices violate the FCCC Act, and consumers should remain vigilant, documenting instances of unfair pricing and reporting them to authorities for action.

In conclusion, the aftermath of flooding necessitates a shared sense of responsibility between consumers and traders. By maintaining awareness and ethical practices, the community can safeguard public health, ensure equitable trade, and foster resilience in challenging times. The Consumer Council of Fiji is committed to supporting consumers through these tribulations and encourages individuals to reach out via their national toll-free helpline at 155 for assistance, reinforcing that together we can emerge stronger from these difficulties.


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